Answer common questions
Opening hours, directions or details about your services: the assistant answers questions using the information you provide.
- Opening hours
- Directions
- Service information
KI-generiertAI phone assistant for businesses
Your AI phone assistant when no one is free to answer.
It answers calls, responds to common questions, takes note of requests and can arrange appointments when you want it to—tailored to the way your business works.
- Answer calls automatically
- Coordinate appointments and callbacks
- Personal setup and support
What your AI phone assistant can handle
Coordinate appointments and callbacks
If your calendar is connected, the assistant can check availability and book appointments directly. Alternatively, it can take an appointment or callback request for your team.
- Initial consultations
- Service appointments or viewings
- Callback requests
Take down and pass on requests
For questions that need individual attention, the assistant collects the key details and passes the request to the right person or department.
- Name and contact details
- Brief description of the issue
- Relevant department
The AI does not have to answer questions that are unclear or need individual attention. You decide when your team takes over.
What a typical call could look like
Example: booking an appointment
Post-call processing
- Appointment added to the calendar
- Appointment confirmation sent to the caller
- The responsible staff member notified by email
What stays with your team?
Phone assistant
- Opening hours
- Appointment requests
- Callback requests
- Contact details
- Simple service enquiries
Your team
- Individual advice
- Complaints
- Complex questions
- Decisions
- Cases needing personal attention
You decide where to draw the line.
Industries at a glance
Especially helpful when the phone often rings during the workday
For example, in medical practices, law firms, trades businesses, or anywhere employees can’t always answer the phone themselves.
- Medical practices
- Dental practices
- Physiotherapy clinics
- Law firms
- Real estate agencies
- Trades businesses
- Car dealerships
- Hotels
- Restaurants
- Hair salons
- Care services
- Retail
Which package fits your call volume?
Included in every package
- Calendar/booking integration
- Over 120 voices
- Over 60 languages
- Personal setup and support
Compact
€190.00 / month
One-time setup €1,900.00
For about 1–20 calls per day.
- 1,000 call minutes
- 1 phone number
- 1 concurrent call
Plus
€590.00 / month
One-time setup €2,900.00
For about 20–100 calls per day.
- 3,600 call minutes
- 3 phone numbers
- 3 concurrent calls
- SIP connection possible
- Outbound calls after configuration
Custom
From €790.00 / month
One-time setup from €4,900.00
For higher call volumes and custom requirements.
- From 6,000 call minutes
- Phone numbers individually planned
- Concurrent calls individually planned
- SIP connection
- Outbound calls after configuration
- Your own voice
- Further custom configuration
What’s included in the setup?
The phone assistant isn’t simply switched on. We configure it to fit your typical calls and workflows, then test it with you before launch.
- Review typical calls and desired workflows
- Set up conversation logic and the required knowledge bases
- Configure the agreed phone, calendar, or system integrations
- Test typical call scenarios and review them with you before launch
All prices are net plus VAT. The setup work involved depends on your workflows and the integrations required. Extra call minutes or connection charges are agreed transparently in advance.
Your contact: Philipp Brunner
Is an AI phone assistant right for your business?
In a 15-minute conversation, we’ll explore whether an assistant would be worthwhile for you.
Your phone assistant in three steps
01
We look at your typical calls
You show us which questions come up regularly, when your team should take over and what currently takes up the most time.
02
We set up and test the assistant
We add the information and workflows it needs, then test typical call scenarios together with you.
03
The assistant starts answering calls
Once you approve, the assistant starts answering calls. If anything needs changing afterwards, we make the changes directly.
Landshut
& Region
P.B. Media Concept · Your direct point of contact
Personal support from Landshut.
From the first idea to day-to-day operation, you have a direct point of contact. We support businesses in Landshut, Lower Bavaria and neighbouring parts of Upper Bavaria.
- Landshut
- Dingolfing
- Vilsbiburg
- Kelheim
- Freising
- Erding
Frequently asked questions
Which calls can the assistant handle?
It can answer recurring questions, process appointment and callback requests, and record enquiries. For complex, individual or personal cases, it can pass the enquiry to your team or take a callback request.
Can we keep our existing phone number?
In many cases, yes. Before setup, we’ll review your existing phone system and determine how to integrate the assistant into your current call flow.
Can the assistant book appointments directly?
Yes, your Google or Microsoft calendar can be connected natively to the assistant. Other booking systems can also be connected via API. The assistant can then check availability, book appointments, and create calendar entries. Alternatively, it records the appointment request and passes it on to your team.
How natural does the voice sound?
The assistant speaks in a clear, easy-to-understand voice.
How much does an AI phone assistant cost?
The Compact package costs €190 per month, and Plus costs €590 per month. Custom solutions start at €790 per month. A one-time setup fee also applies. All prices are exclusive of VAT. You can find the exact services and included minute allowances in the package overview.
What additional costs might there be?
Additional costs may apply if you exceed the included minute allowance or if your setup requires special phone connections or additional services. We’ll discuss any such costs with you transparently in advance.
What happens when I use up my minute allowance?
Additional call minutes currently cost €0.15 per minute, excluding VAT. The Compact package includes 1,000 minutes, Plus includes 3,600, and the custom package includes at least 6,000 minutes.
What happens to call data?
Which call data is processed or stored depends on the configured workflow. Before launch, we determine what data is needed, which systems are involved, and who is allowed to access it. In all cases, the data is processed in compliance with the GDPR.
What happens if the assistant cannot answer or misunderstands a question?
If the assistant cannot help, it can transfer the call to your team, take a callback request or pass the caller’s request on for follow-up. We’ll work out together which option suits you.
How quickly can the AI phone assistant go live?
That depends on how complex your calls and the desired integrations are. Depending on the scope, integration can take between 1 and 5 weeks. Before launch, we set up information and conversation flows, test typical scenarios, and go live only after your approval.
Can we adapt the assistant after launch?
Yes, changes are possible. Tell us what you’d like to change, and we’ll update the assistant accordingly.
Which calls take up most of your time today?
Bring two or three typical examples. Together, we'll look at what makes sense to automate—and what is better left with your team.
Briefly describe your typical calls and where you need support.
This isn't a technical session. We start with your day-to-day work.